Free shipping within Australia on orders over $125



We ship most in stock orders the same day if placed before 11am weekdays (excludes NSW public holidays).

Delivery throughout Australia is free for orders over $125, otherwise $9.95.

A small number of items are only available in our Newcastle store and are not available for delivery (e.g. particularly bulky items, refrigerated items). They are advertised as In Store Only on our website. We may be able to make exceptions for these items in certain circumstances but additional delivery fees may apply.

City Health delivers Australia-wide. We use a range of carriers including Aramex (formerly Fastway) and Australia Post.

We may require a signature on delivery or the delivery company may leave the parcel unattended if they deem it safe (Australia Post Safedrop or Authority To Leave). If you are unable to sign for collection your order may be redirected to a nearby pickup point or you may need to contact the delivery agent to arrange re-delivery. In some cases the carrier may give you the option in advance to redirect or give authority to leave your parcel in a safe place prior to delivery. Please be aware if you request the parcel be left unattended without signature you take responsibility for the delivery and no insurance will apply.

While we will pass on reasonable delivery instructions to the delivery company these are requests only and we/they are under no obligation to provide services beyond their usual offering.

Once shipped you can track your order via online tracking. Your tracking number will be emailed to you or log into your account for details. Please provide a valid email address and mobile phone number on your order to receive shipping updates.

From June 26, 2023 Australia Post will cease leaving paper "Sorry we missed you" cards. If you're not at home, Australia Post will notify you via the AusPost app, email, or SMS. Please ensure you provide the correct contact details and monitor your app, email or SMS for updates.

Store Pickup / Click n Collect

You're welcome to select Pickup at checkout and collect your order from our Newcastle store (2/146 Hunter St, Newcastle NSW 2300). Please wait for a pickup notification or call us before calling in to collect your order and please bring some ID. Orders must be collected by the billed party named on the order (credit card holder, Afterpay purchaser, Paypal account holder, etc).


International Deliveries

At this time we are not taking orders from outside of Australia.